Terms of Service
General Conditions
We reserve the right to cancel and order or refuse service to any one, for any reason at any time.
Orders and Shipping
The Service provided by FlagshipWear.com is the sale of custom decorated apparel through imprints or embroidery. After an order has been placed, and prior to its decoration you will be provided with a digital proof (“Proof”) of your artwork or logo (“Artwork”); your order will remain on hold until we have received written approval from you releasing the order for production. Although we are equipped with the latest technology in the industry and seasoned professionals, the nature of embroidery or printing on fabrics does not allow for certain small details to be replicated. If needed we will make recommendations regarding slight changes to the Artwork in order to achieve the best results.
For delivery of your order, you must provide an accurate United States address.
Service, Products, Pricing and Availability
We reserve the right to change the way we conduct business, pricing and add or remove products and services from our website at any time. We are diligently work with our suppliers regarding stock availability for all items listed for sale in our website, however we make no guarantee that the item will be available at the time of purchase; in such cases we will inform you of any extended lead time or if the order can’t be fulfilled.
Occasionally, there may be information in our website that may contain errors, inaccuracies or omissions that may relate to products, pricing, promotions, services or general information. We reserve the right to correct, amend and update such errors and cancel orders that may have been impacted by such errors.
Indemnification and Limitation of Liability
You may not use our Service in violation to any laws in your jurisdiction, including but not limited to copyright laws.
By uploading an Artwork and/or purchasing custom apparel from us, you warrant that you own or have permission to use the Artwork. You agree to indemnify, defend and hold Flagship Wear LLC harmless form and against any and all claims, demands, suits, damages, losses, costs and expenses (including but not limited to attorney’s fees and legal expenses) that may arise directly or indirectly from your breach of this provision including but not limited to claims of infringement of trademark, copyright or other personal right or claims of plagiarism, libel, obscenity, invasion of privacy or any other unlawfulness based upon arising out of or pertaining to the Artwork provided.
Refund and Cancellation Policy
We rely on you to accurately submit your order with regards to design, style, size, color and quantities. In the event the items you ordered have not yet been decorate (i.e. printed, embroidered or otherwise modified) and order may be cancelled or changed. Cancelations or changes are subjected to a 20% restocking fee. Once the items you ordered have been decorated, we are unable to cancel your order.
Due to the nature of the Service and uniqueness of each order, all sales are final and we are unable to provide refunds. If you are unhappy with your order, contact our customer service team and we will find a suitable resolution, within reason. We must be notified of any issues within 30 days of you receiving your order.
Intellectual Property
The Service and its original content, features and functionality are and will remain the exclusive property of Flagship Wear LLC and its licensors.
Agreement
In the event that any provision of there Terms of Service is deemed to be unlawful, void or unenforceable, such determination shall not affect the validity of any other remaining provisions.
Failure by us to exercise or enforce any right or provisions of these Terms of Service shall not constitute a waiver of such right or provision.
Governing Law
These Terms shall be governed and construed in accordance with the laws of the State of Florida, United States.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms of Service at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
Contact Us
If you have any questions about these Terms of Service, please contact us at customerservice@flagshipwear.com
